Making Your First Appointment

As a specialist orthopaedic clinic, patients are usually referred by their:

• General Practitioner (GP),

• physiotherapist,

• hand therapist,

• or another healthcare professional.

To help ensure ACC or private insurance funding pathways are available where appropriate, referrals should be addressed specifically to Mr Francis Ting at Peak Orthopaedics.

Private, ACC and insured patients are welcome.

Please contact our office on (06) 758 0297 Monday to Friday, 8:30am–4:30pm, for appointment enquiries.

What to Bring to Your Appointment

Please bring the following with you to your consultation where available:

• A list of your current medications and medical conditions

• ACC claim details if your condition relates to an injury

• Private health insurance details if applicable

Referral letters, physiotherapy or hand therapy reports, and local imaging are often sent electronically to our clinic prior to your appointment.

You are very welcome to bring a partner, family member or friend to your consultation.

What to Expect

Your consultation will usually include:

• discussion of your symptoms and medical history,

• examination of the affected area,

• review of imaging and investigations,

• and discussion of both surgical and non-surgical treatment options where appropriate.

Further investigations such as X-rays, CT or MRI scans may occasionally be recommended to assist diagnosis and treatment planning.

To assist with clinical documentation and accuracy, AI-supported medical dictation software may be used during your consultation.

Treatment Discussion

Mr Ting will discuss the most appropriate treatment options for your condition, which may include non-surgical treatment, rehabilitation, injections or surgery depending on your individual circumstances.

Potential benefits, risks and expected recovery will also be discussed to help guide shared decision-making and treatment planning.

Please feel free to ask questions during your consultation to ensure you have a clear understanding of your condition and treatment options.

Rescheduling or Cancelling an Appointment

If you need to reschedule or cancel your appointment, please contact Peak Orthopaedics at least one working day before your appointment where possible.

Office hours are Monday to Friday, 8:30am–4:30pm.
Phone: (06) 758 0297

Parking

Onsite parking is available. Please note that our main entrance and patient parking are accessed via Vivian Street.